Bibliograph

Conversation transformation, recognize and overcome the 6 most destructive communication patterns, Ben Benjamin, Amy Yeager, Anita Simon

Type

Label

Conversation transformation, recognize and overcome the 6 most destructive communication patterns, Ben Benjamin, Amy Yeager, Anita Simon

Language

eng

Bibliography note

Includes bibliographical references (p. 232-238) index

Index

index present

Literary Form

non fiction

Main title

Conversation transformation

Oclc number

748332973

Responsibility statement

Ben Benjamin, Amy Yeager, Anita Simon

Sub title

recognize and overcome the 6 most destructive communication patterns

Summary

Provides practical guidelines for dealing with the six most common conversation enders: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks

Table Of Contents

Can this conversation be saved? -- Teaching an old brain new tricks -- Polite fights -- Clairvoyant readings -- Catastrophe forecasts -- Question traps -- Gripe cycles -- Blame games -- SAVI "an all-purpose tool" to improve any conversation -- Afterword

Classification